Terms & Conditions of Trading
(Effective from 01/01/2025)
1. Company Information
Consort Media Ltd is a company registered in England and Wales.
Registered Office: Unit 2 Maxted Park, Maxted Road, Hemel Hempstead, HP2 7EP. UK.
Company Number: 09372691
VAT Number: 203232077
Contact: email: consort@consortmedia.co.uk
2. Definitions
• “We”, “Us”, “Our” – Consort Media Ltd
• “You”, “Your” – The person, company, or organisation placing an order.
• “Goods” – Printed items or other physical products supplied by Us.
• “Services” – Printing, design, finishing, and related work.
• “Contract” – The agreement for the supply of Goods and/or Services.
3. Orders
3.1 All orders must be confirmed in writing or via our online ordering system.
3.2 Once accepted, an order forms a binding Contract subject to these Terms.
3.3 We may refuse an order at our discretion.
4. Prices & Quotations
4.1 Quotes are valid for 30 days unless otherwise stated.
4.2 All prices exclude VAT unless specified.
4.3 Changes to an order after acceptance may affect price and delivery date.
5. Payment
5.1 Payment is due on order unless a credit account has been approved.
5.2 Approved credit accounts have 30-day terms from invoice date.
5.3 Late payments may incur interest at 8% above Bank of England base rate plus recovery costs.
6. Proofs & Artwork
6.1 No proof will be supplied unless agreed.
6.2 We accept no liability for errors in artwork you have supplied.
6.3 Artwork must be supplied print-ready to our specifications; additional charges apply for amendments.
7. Delivery & Risk
7.1 Delivery dates are estimates only.
7.2 Risk passes to you upon delivery or collection.
7.3 Title remains with us until full payment is received.
8. Quality & Liability
8.1 Printing is subject to minor variations in colour and quantity (±5% is acceptable).
8.2 Our liability is limited to repair, replacement, or refund of defective Goods.
8.3 We are not liable for indirect losses (including loss of profit, business, or reputation).
9. Intellectual Property
9.1 You confirm any supplied material does not infringe third-party rights.
9.2 You will indemnify us for any claims relating to intellectual property infringement.
9.3 Artwork/designs created by us remain our property unless otherwise agreed.
10. Cancellations
10.1 Orders cannot be cancelled once production has started, except at our discretion.
10.2 Cancellation may incur charges for work done and materials purchased.
11. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (e.g., supplier delays, industrial action, equipment breakdown).
12. Governing Law
These Terms are governed by English law, and any disputes will be dealt with in the courts of England and Wales.